For players aged 21 and above

Responsible Gambling at 995bet bd — Your safety is our priority

Betting and casino games should be a form of entertainment — not a solution to life's pressures or financial problems. 995bet bd believes that every player's gaming experience should be safe and controlled.

Safe Environment Data Protected Age Verification Required 24/7 Support
21+

Use of this platform is strictly prohibited for anyone under 21 years of age

Why Responsible Gambling Matters

Online betting and casino games are a popular form of entertainment for millions of people. But like any form of entertainment, there is a limit. When gambling shifts from enjoyment to obligation or addiction, it can harm a person's mental health, family relationships, and financial stability.

995bet bd encourages every player to stay aware of their gambling habits. Our Terms and Conditions clearly state the circumstances under which an account may be closed or restricted — either at the user's own request or based on observations by our team.

Responsible gambling means keeping to your budget, not playing beyond your set time, and not placing larger bets out of frustration after a loss. On this page we will cover the steps that can help you build a healthy and controlled gambling habit.

Under our Privacy Policy, your personal information and gaming history are strictly protected. We use this information only to ensure the security of your account and to provide support when needed.

Benefits of Setting Self-Limits

Every account holder at 995bet bd can set their own gambling limits. Using these tools lets you stay in control.

Deposit Limit

Set a maximum deposit amount on a daily, weekly, or monthly basis. Once the limit is reached, no further deposits can be made.

Daily Limit Weekly Limit

Session Time Limit

Set a time limit for each gaming session. Once the set time is up, you will be logged out automatically.

Time Control Auto Break

Maximum Loss Limit

If your losses exceed a set amount, play will stop automatically. This protects you from larger losses.

Loss Control Financial Protection

Cool-Off Period

If you want to take a break for a few days, you can activate a temporary self-exclusion from 1 day up to 6 weeks.

Temporary Break Cooling Off

Permanent Self-Exclusion

If needed, you can permanently close your account. Once this step is taken, the account cannot be reactivated.

Permanent Closure Maximum Protection

Reality Check

At regular intervals, a reminder message will appear showing a summary of how long you have been playing and how much you have spent.

Reminder Message Play History

How to Set Your Limits

Setting limits is very straightforward. Follow the steps below or contact our support team directly.

01

Log In

Log in to your 995bet bd account and go to account settings.

02

Responsible Gambling Menu

Find the "Responsible Gambling" section within the settings.

03

Choose Your Limit

Activate whichever option you need — deposit limit, session time, loss limit, or self-exclusion.

04

Confirm

Save your changes. Reducing a limit takes effect immediately; increasing a limit takes effect after a waiting period.

Warning Signs of Problem Gambling

If any of the following signs apply to you, it is time to seek help.

  • You are placing more bets to try to recover lost money — this behaviour is known as "chasing losses" and leads to even greater losses.
  • You are taking time away from family, friends, or work responsibilities for gambling, or lying about it.
  • You are using money set aside for essential expenses — such as rent, food, or your child's education — for betting.
  • You feel restless, irritable, or uncomfortable when you are not gambling.
  • You repeatedly spend more than your set budget but cannot stop yourself.
  • Even after winning, you are not satisfied and keep raising your bets to win more, only to end up losing even more.
  • You are hiding the amount of time or money you spend on gambling from the people close to you.

Age Verification and Protection of Minors

To open an account at 995bet bd and take part in any form of betting or casino game, the user must be at least 21 years old. This is not just our rule — it is a firm commitment to protecting minors.

Age is verified at the time of registration, and a national identity card or birth certificate may be requested if needed. If there is any suspicion that a minor is involved in an account, that account will be suspended immediately.

If there are minors in your household, keep password protection and parental controls enabled on your devices so they cannot access platforms of this kind.

21+

Age Requirement is Mandatory

  • Age verification is mandatory at registration
  • Account verification with national identity card
  • Suspicious accounts suspended immediately
  • Parental controls recommended for family protection

Where to Get Help

If you or someone close to you shows signs of problem gambling, do not try to handle it alone — seek support. Asking for help is not a weakness; it takes courage.

995bet bd Support Team

24/7 Live Chat Speak directly with our support team at any time. Support is available in both Bengali and English.
Email Support Contact us by email for any request or question related to responsible gambling: [email protected]
Self-Exclusion Request If you request self-exclusion via live chat or email, our team will act quickly — no questions asked.

Family and Professional Support

Talk to Family Share your concerns openly with a trusted family member or friend.
Psychologist or Counsellor Seek advice from a professional mental health specialist. There are many qualified counsellors available in Bangladesh.
National Mental Health Service Free counselling is available at government hospitals and the National Institute of Mental Health.

Our Commitment

995bet bd is not only an entertainment platform — it is also committed to the wellbeing and safety of its users. We believe that building a culture of responsible gambling is a shared effort, from both the platform and the players.

Our team members are trained in responsible gambling and are always ready to assist players in any situation that raises concern. If our team notices an unusual gambling pattern on an account, precautionary steps may be taken.

For answers to more general questions on this topic, visit our Frequently Asked Questions (FAQ) page, which contains detailed information on account management, payments, and security.

Remember — gambling should be for enjoyment. The day it starts to feel like a source of stress rather than fun, taking a break or seeking help is the right decision.

Commitment to Safe Play

The safety of every player at 995bet bd is our highest priority. Our 24/7 support team is always here for you in both Bengali and English.

Questions and Answers about Responsible Gambling

Some common questions and answers on the topic of responsible gambling.

Yes, you can request to temporarily or permanently close your account at any time. You can do this yourself from your account settings, or contact our team via 24/7 live chat or email ([email protected]) for assistance.

No. When you permanently self-exclude, that information is stored in our system and opening a new account with the same email or identity is blocked. This step is taken solely to protect the user.

For safety reasons, a request to increase your deposit limit takes effect after a set waiting period. This delay is intentional — it gives you time to reconsider decisions made in the heat of the moment. Reducing or removing a limit, however, takes effect immediately.

Contact our 24/7 live chat or email ([email protected]) right away. Our team will help suspend the account temporarily and reset your password. Enabling two-step verification (OTP) is also a good way to keep your account secure.

Yes. Your account settings, self-limits, and self-exclusion details are entirely personal and confidential. 995bet bd never shares this information with any third party.

In many cases the problem does not reduce on its own — it can get worse. If you feel you are losing control over your gambling, speaking with a professional counsellor or mental health specialist is the most effective step. Support from family is also very important in this situation.